• Hospitality Consulting Clients

    Starwood Hotels and Resorts
    VKCo conducted laundry consulting projects at the following Starwood Hotels and Resorts properties in recent years:

    • Sheraton Hotel, Boston
      • Feasibility of outsourcing - 2006
    • Sheraton Braintree
      • Close laundry and outsourcing - 2007
    • Sheraton Indianapolis
      • Audit and Review of laundry operation – 2010
    • Sheraton Lincoln Harbor
      • Audit and Review of laundry operation – 2006
    • Sheraton Needham
      • Close laundry and outsourcing - 2007
    • Westin Denver Downtown
      • Audit and Review of laundry operation – 2013
    • Westin Indianapolis
      • Audit and Review of laundry operation – 2010
    • Westin Cincinnati
      • Audit and Review of laundry operation – 2010
    • Westin Seattle
      • Audit and Review of laundry operation – 2008 & 2014
    • Westin South Coast Plaza
      • Audit and Review of laundry operation – 2011
    • Westin Waltham-Boston
      • Close laundry and outsourcing - 2007
    • Westin Tabor Center Denver
      • Audit and Review of laundry operation – 2008
    • W Seattle
      • Audit and Review of laundry operation – 2014
    • Westin Westminster
      • Audit and Review of laundry operation – 2014
    • Aloft Ballantyne
      • Audit and Review of laundry operation – 2010
    • Four Points Denver
      • Audit and Review of laundry operation – 2008


    Hilton Worldwide
    VKCo signed a Master Services Agreement with Hilton Worldwide to become their corporate laundry consultants. In this capacity, VKCo  works with various Hilton hotels to: i) evaluate their on-premise laundries; ii) provide operational consulting services to reduce costs and improve quality and service; iii) compare outsourcing as an option; iv) design new or renovated laundry facilities; and v) provide other laundry and linen related services as needed on a case by case basis.  Below is a list of recent Hilton Worldwide consulting projects:

    • Hilton Atlanta
      • Audit and Review of the laundry operation in 2008 and 2014.
    • Capital Hilton
      • Conducted an audit and review of the laundry operation and to explore their options for future laundry service in 2011 and 2013. 
    • Meritex Central Laundry
      • Retained to conduct a comprehensive analysis of the Piscataway New Jersey Central Laundry in 2011 
    • Hilton Doubletree Seattle
      • Conducted an audit and review of the laundry operation and to explore their options for future laundry service in 2012. 
    • Meritex Central Laundry
      • Retained to conduct a comprehensive analysis of the Portage Indiana Central Laundry in 2011 
    • Hilton Waikoloa Village
      • Conducted an audit and review of the laundry operation in 2011. 
    • Meritex Central Laundry
      • Retained to conduct a comprehensive analysis of the Portland Oregon Central Laundry in 2011 
    • Hilton Corporate
      • Retained by Senior Financial Leaders in 2012 to feasibility of "keeping" or "selling" the company's 3 central laundry operations.
    • Waldorf Astoria NYC
      • Retained to evaluate Meritex Central Laundry's ability to process the hotel's high quality linen. 
    • Hilton Salt Lake City
      • Conducted an audit and review of the laundry operation in 2011 and to assist with an equipment replacement program. 
    • Hilton Doubletree Sonoma
      • Retained to determine the feasibility of installing an on-premise laundry.

    Ritz-Carlton Hotel Company, L.L.
    Ritz-Carlton Hotel Company operates 71 hotels throughout the world and has several properties under development in China, Russia, Ireland, Japan, North America and the Caribbean.  Ritz-Carlton also operates luxury residential condominiums at nine hotel locations.  VKCo was initially retained to conduct laundry surveys at their 41 domestic hotel properties and to develop a strategic plan of improvements. VKCo entered into a long-term consulting agreement in 2006 to implement systems and procedures to assure its laundries provide high quality textile products and services, and to develop a corporate program to reduce costs and train its Laundry Leaders.  

     

    Marriott International
    VKCo was retained as laundry consultants at the following Marriott International properties: 

    • Baltimore Waterfront
      • Feasibility of adding outside volume - 2007
    • Boston Copley Plaza
      • Audit and Review of laundry operation – 2006
    • Courtyard Boston Danvers
      • Audit and Review of laundry operation – 2011
    • Courtyard Boston Norwood
      • Audit and Review of laundry operation – 2011
    • Denver Tech Center
      • Audit and Review of laundry operation – 2008
    • Denver West
      • Audit and Review of laundry operation – 2008
    • Denver Downtown
      • Audit and Review of laundry operation – 2014
    • Fisherman's Wharf
      • Audit and Review of laundry operation – 2006
    • Fairview Park
      • Feasibility of consolidating volume – 2007
    • Harbor Beach Resort
      • Audit and Review of laundry operation – 2011
    • Houston Airport
      • Audit and Review of laundry operation – 2014
    • Kansas City Airport
      • Audit and Review of laundry operation – 2010
    • Memphis Downtown
      • Audit and Review of laundry operation – 2011
    • New Orleans
      • Audit and Review of laundry operation – 2012
    • Orlando Airport
      • Audit and Review of laundry operation – 2012
    • Overland Park
      • Audit and Review of laundry operation – 2011
    • San Antonio Riverwalk
      • Audit and Review of laundry operation – 2011 and Laundry Design Engineering to install new laundry - 2012
    • Seattle Airport
      • Audit and Review of laundry operation – 2006 - 2011
    • Vacation Club Hilton Head
      • Audit and Review of laundry operation – 2011 - 2014
    • Westfields Marriott
      • Audit and Review of laundry operation – 2005 - 2007
    • World Center Orlando
      • Audit and Review of laundry operation – 2011 – 2014
    • JW Pennsylvania Avenue
      • Audit and Review of laundry operation – 2007
    • JW Grand Lakes Orlando
      • Audit and Review of laundry operation – 2007
    • Renaissance Atlanta
      • Audit and Review of laundry operation – 2008


    Host Hotels & Resorts, Inc.
    During the last 8-years, Host Hotel & Resorts retained VKCo to provide laundry and drycleaning consulting surveys at 38 of its premier hotel & resort properties operated under the brands including: Four Seasons, Hyatt Regency, Ritz-Carlton, Starwood, and Marriott. The consulting services provided related to comparing continued on-premise processing to outsourcing; on-premise laundry operational analyses, and implementation of systems and procedures to reduce costs and improve the quality of service.

     
    InterContinental Hotel Group
    During the last 6-years, VKCo was retained by IHG to conduct laundry surveys at following properties:

    • The Willard Intercontinental, Washington, DC
    • The Barclay Hotel, New York City
    • Intercontinental Cleveland, Cleveland, Ohio
    • Crowne Plaza Hotel, New York City
    • IGH Army Hotel, Ft. Leonard Wood, Missouri
    • Candlewood Suites: Duluth, GA; Jersey City, NJ; Morris Plains, NJ: Mt. Laurel, NJ; and Somerset, NJ
    • Staybridge Suites: Alpharetta, GA; Atlanta, GA; Dunwoody, GA; Parsippany, NJ; Princeton, NJ; and Somerset, NJ

     

    Individual Hotel Properties
    The following is a partial list of individual hotel or resort properties retained by VKCo in recent years:

    • Acqualina Resort
      • Sunny Isle, Florida
      • Audit and Review of laundry operation
      • 2014
    • Omni Amelia Island
      • Amelia Island, Florida
      • Audit and Review of laundry operation
      • 2014
    • Atlantis Resort
      • Nassau, Bahamas
      • Audit and Review of laundry operation
      • 2006 and 2011
    • Bacara Resort
      • Santa Barbara, California
      • Audit and Review of laundry operation
      • 2013
    • Biltmore Estate
      • Asheville, North Carolina
      • Laundry Feasibility Study
      • 1999 and 2008
    • Boca Raton Resort
      • Boca Raton, Florida
      • Audit and Review of laundry operation
      • 2005
    • The Breakers
      • Palm Beach, Florida
      • Audit and Review of laundry operation
      • 1997
    • The Broadmoor
      • Colorado Springs, Colorado
      • Audit and Review of laundry operation
      • 2006
    • Commune Hotels
      • Washington, DC
      • Feasibility of consolidating volume
      • 2013
    • Eldorado Hotel
      • Santa Fe, New Mexico
      • Audit and Review of laundry operation
      • 2008
    • Fairmont Kea Lani
      • Maui, Hawaii
      • Audit and Review of laundry operation
      • 2006 and 2014
    • Fairmont Turnberry
      • Aventura, Florida
      • Audit and Review of laundry operation
      • 2008
    • Four Seasons
      • Maui, Hawaii
      • Audit and Review of laundry operation
      • 2010
    • Four Seasons
      • New York, New York
      • Operational consulting
      • 2006
    • Four Seasons
      • Philadelphia, Pennsylvania
      • Audit and Review of laundry operation
      • 2010
    • Gateway Canyon
      • Gateway Canyon, Colorado
      • Laundry Design Engineering
      • 2009
    • Grace Bay Resort
      • Turks and Caicos
      • Audit and Review of laundry operation
      • 2012
    • Grand Hyatt Kauai
      • Kauai, Hawaii
      • Audit and Review of laundry operation
      • 2008 and 2012
    • Grand Hyatt
      • Seattle, Washington
      • Audit and Review of laundry operation
      • 2007
    • Halekulani Resort
      • Honolulu, Hawaii
      • Audit and Review of laundry operation
      • 2014
    • Hershey Resort
      • Palmyra, Pennsylvania
      • Audit and Review of Central Laundry
      • 2014
    • Hotel New Yorker
      • New York, New York
      • Audit and Review of laundry operation
      • 2006
    • Hyatt Regency
      • Seattle, Washington
      • Audit and Review of laundry operation
      • 2008
    • Hyatt Regency
      • Boston, Massachusetts
      • Close laundry and outsource
      • 2007
    • Lodge at Woodloch
      • Hawley, Pennsylvania
      • Audit and Review of laundry operation
      • 2014
    • Lyford Cay Club
      • Nassau, Bahamas
      • Operational consulting
      • 2004 thru 2014
    • London NYC
      • New York, New York
      • Linen control consulting
      • 2006
    • Mandarin Oriental
      • Washington, DC
      • Audit and Review of laundry operation
      • 2013
    • Montage Beverly Hills
      • Beverly Hills, California
      • Audit and Review of laundry operation
      • 2014
    • NY Athletic Club
      • New York, New York
      • Feasibility to re-open laundry
      • 2008
    • Peacock Resort
      • Greenville, South Carolina
      • Review of outsourcing options
      • 2007
    • Powell Hotel
      • San Francisco, California
      • Audit and Review of laundry operation
      • 2014
    • Revel
      • Atlantic City, New Jersey
      • Prepare RPF for outsourcing services
      • 2011
    • Sandy Lane Resort
      • St. James, Barbados
      • Audit and Review of laundry operation
      • 2009
    • South Seas Resort
      • Captiva Island, Florida
      • Laundry Feasibility
      • 2006
    • Sunriver Resort
      • Sunriver, Oregon
      • Audit and Review of laundry operation
      • 2006
    • Surf & Sand Resort
      • Laguna Beach, California
      • Audit and Review of laundry operation
      • 2012
    • Trump Ocean Club
      • Panama City, Panama
      • Laundry Feasibility
      • 2014