We are the leader in laundry processing for healthcare facilities and luxury hotels and resorts. Our 43 facilities, with annual capacities ranging from 300,000 pounds to 44 million pounds, process over 580 million pounds of laundry per year to over 1,600 laundry customers throughout North America.

    We maximize your linen utilization. Our programs reduce your pounds per adjusted patient day through optimized linen utilization. We offer transparent pricing so you always know what you are paying – no hidden surcharges.

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    Holistic Linen Solutions

    We do more than just process linen. We develop and implement tailored and logistically streamlined solutions that cover every aspect of the linen utilization cycle, ensuring that you have the high-quality linens you need, where you need them, when you need them, guaranteed.

    Linen Utilization

    We implement linen management strategies that will help reduce overall linen usage, loss, and costs. Working with you, we will establish bed change policies, appropriate par levels, installation of linen vending machines, and institution of discharge and trash audits to maximize linen utilization.

    Multi-level Quality Assurance Programs

    • Testing of piece analysis to determine tensile strength loss and whiteness retention

    • Testing of wash formulas to ensure sanitization and correct pH to preserve linen life

    • Ensuring water hardness levels are not interfering with the proper functioning of chemicals in the wash

    • Inspecting clean linens prior to shipment and tracking internal pre-shipment reject rates

    • Taking cultures of linen and machinery for analysis by an independent laboratory


    We use continuous batch Tunnel Washers for reduced water consumption and we utilize water heat-sharing systems to reduce energy consumption. We employ innovative water recycling systems that cut water usage in half and utilize non-plastic and recyclable collection bags.


    • Guaranteed Regulatory Compliance. The design of our facilities meets TJC (Joint Commission), CMS, AOA and DNV recommendations and requirements governing a healthcare laundry facility, and our processing operation incorporates TJC, OSHA, and other regulating agency recommendations and requirements relative to sanitary conditions.

    • Environmentally Conscious Laundry Practices. Crothall was the first commercial laundry provider to eliminate phosphates and NPEs from our chemicals. Since 2007, Crothall Laundry Services has pursued voluntary accreditation for all of our laundry processing facilities from the Healthcare Laundry Accreditation Council (HLAC).